VoiceXML – Another tool in the toolbox
What HTML is to visual web pages VoiceXML is to the voice activated web. These are primarily used for driving IVR scripts, you know those annoying things you call when you need support. In our case we are developing some brand new products that rely heavily on custom interactions with and OVR script and VoiceXML gives us that power. I’m excited to be learning this new skill and developing a prototype application that uses VoiceXML to dynamically drive an IVR that interacts with our products.